Policies, privacy, accessibility, and booking terms.

26 May 2026

WritersGroup.co.uk is a Protheorem Ltd project. In these policies, ‘we’, ‘us’, and ‘our’ refer to WritersGroup.co.uk and Protheorem Ltd where applicable.

The site provides writing tools, writing and reading events, online Writing Rooms, Saturday retreats, community information, resources, and related updates.

These policies are intended to explain how the site works in ordinary, practical terms. They do not replace any specific terms shown at the point of booking, purchase, or sign-up.

Using this website

You may use this website for personal, educational, writing, reading, and community purposes. You must not misuse the site, attempt to disrupt it, copy substantial parts of it without permission, or use it to send spam, harmful material, or unlawful content.

Website content, tools, prompts, worksheets, guides, and resources are provided for general writing support and information. They are not professional legal, financial, medical, psychological, or publishing advice.

You are responsible for how you use any prompts, tools, resources, worksheets, or guidance on this site. We cannot guarantee that use of the site will improve your writing, secure publication, lead to income, or produce any particular outcome.

We may update, remove, or change website content, tools, events, links, resources, prices, availability, or booking arrangements at any time.

Copyright and use of materials

Unless otherwise stated, the content on WritersGroup.co.uk belongs to Protheorem Ltd or is used with permission. You may use prompts, worksheets, tools, and resources for your own personal writing practice.

You must not copy, reproduce, resell, redistribute, republish, upload, or adapt substantial parts of the site or its resources for commercial use without permission.

Your own writing

You keep the rights to your own writing. Using a prompt, attending a Writing Room, joining a retreat, or taking part in a WritersGroup activity does not give us ownership of your work.

Information we collect

We may collect and store information you provide when using the website, contacting us, joining a mailing list, joining a community space, booking an event, downloading a resource, completing a form, or asking about meetings.

This may include:

• Your name
• Your email address
• Your enquiry or message
• Your stated interests, such as Portishead meetings, Bring Your Own Book, Writing Rooms, community access, tools, or resources
• Information needed to manage bookings, events, communications, forms, community access, payments, or future services

We use this information to respond to enquiries, manage meetings and events, provide access to community spaces, process bookings, send requested updates, and improve the usefulness of the site.

We do not sell your personal information.

How we store and protect information

We take reasonable steps to keep personal information secure and to prevent unauthorised access, disclosure, alteration, or loss.

Information may be stored using systems we use to manage contacts, forms, email communications, website activity, bookings, payments, events, and community access.

We keep personal information only for as long as it is reasonably needed for the purpose it was collected, or as required for legitimate business, legal, accounting, or administrative reasons.

Your information and choices

You may ask us to:

• Confirm whether we hold personal information about you
• Provide a copy of the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information where appropriate
• Stop sending you marketing or update emails

To make a request about your information, please use the contact page.

Email communications

If you subscribe to updates, tick an email consent box, book an event, download a resource, or join a WritersGroup activity, we may email you about relevant meetings, Writing Rooms, retreats, tools, resources, community updates, and related WritersGroup news.

Sending an enquiry through the contact form does not automatically add you to the mailing list unless you choose to receive updates.

Each marketing or update email should include a way to unsubscribe. You may also contact us and ask to be removed from email communications.

You are welcome to resubscribe at any time.

Meetings, Writing Rooms, retreats, and workshops

WritersGroup.co.uk may list or run free and paid events, including Portishead meetings, Bring Your Own Book sessions, online Writing Rooms, Saturday retreats, workshops, courses, and other writing or reading activities.

Event details, including date, time, location, online access, price, format, and availability, will be shown on the event listing or booking page where possible.

Bookings are subject to availability. For paid events, your place is not confirmed until any required payment has been completed and a confirmation has been issued.

You are responsible for entering your details correctly when booking. If you enter an incorrect email address, you may not receive booking confirmation, online access links, reminders, or updates.

Online events require a suitable device, internet connection, and any relevant meeting link or access details. We are not responsible for problems caused by your own device, internet connection, software, or failure to check access details before the event.

We may refuse, cancel, or remove a booking where reasonably necessary, including where there is misuse, disruptive behaviour, suspected fraud, non-payment, or a breach of these terms.

Paid Writing Rooms, retreats, and workshops

Refund and cancellation terms may vary by event. Where event-specific terms are shown on the booking page, those event-specific terms will apply.

If you cannot attend

If you have booked a paid Writing Room, Saturday retreat, workshop, or similar event and can no longer attend, please contact us as soon as possible.

As a general policy, refunds are not guaranteed for missed events, late arrivals, non-attendance, or cancellations made shortly before the event. However, we may consider a transfer to another available session where practical and at our discretion.

If we cancel or change an event

If we cancel a paid event, we will normally offer either a refund or a transfer to another suitable event where possible.

If we need to make a significant change to a paid event, such as a major time, date, format, or access change, we will try to let booked attendees know using the contact details provided at booking.

Free events

Free meetings and free events may be changed, cancelled, postponed, or withdrawn where necessary. We will try to keep published information up to date, but free events may change at short notice.

Access problems

For online events, please check your access link, device, sound, camera if needed, and internet connection before the session starts. Refunds are not normally available where you cannot attend because of your own technical problem, late arrival, or failure to check access information.

WritersGroup community spaces

WritersGroup community spaces may include email groups, forms, online discussion areas, event chats, comments, workshops, online sessions, or future community features.

Community spaces should be useful, considerate, and relevant to writing, reading, events, feedback, tools, and resources.

Please do not:

• Post spam, promotions, or unrelated links
• Harass, insult, bully, or deliberately provoke other members
• Post other people’s private information
• Upload harmful files or malicious links
• Demand instant feedback or post long extracts without first checking whether people are willing to read them
• Copy, share, or republish another member’s writing without permission
• Use sessions, meetings, or community spaces to pressure people into buying unrelated services

We may remove posts, restrict access, refuse bookings, or remove people from community spaces or events if needed to protect the group or keep the space usable.

Accessibility statement

We want WritersGroup.co.uk to be clear, readable, and usable. We aim to use plain navigation, readable layouts, strong colour contrast, and page structures that work reasonably well on desktop and mobile devices.

Accessibility work is ongoing. As the site grows, we will need to keep checking forms, tools, event pages, embedded content, downloadable materials, and community links.

If you find something on the website difficult to use or access, please contact us and let us know what the issue is. We will consider reasonable improvements where we can.

For events, please contact us before booking if you have a practical access question. We cannot promise that every event or resource will suit every need, but we will try to give clear information and make reasonable adjustments where possible.

External links, forms, bookings, and payments

This website may link to or use third-party services, such as Greenrope, Eventbrite, Google, payment providers, video meeting platforms, embedded forms, or external websites.

We are not responsible for the content, availability, privacy practices, or policies of external websites or third-party services. Please check their terms and privacy information before using them.

Where you book an event, complete a form, join a list, make a payment, or access an online session through a third-party service, that service may process your information according to its own terms and privacy policy.

Updates to these policies

We may update these policies from time to time as the website, events, tools, community spaces, shop, or services develop.

The updated version will be posted on this page with a revised date.

Contact us

If you have questions about these policies, your personal information, accessibility, community access, bookings, cancellations, or anything else relating to WritersGroup.co.uk, please use the contact form on the website.

Go to the contact page